Patient Service Specialist

Fresenius Medical Care, Lexington, KY
(Full time)

Division:  Fresenius Medical Services

Fresenius Medical Care North America (FMCNA) has been a global leader in dialysis for over 25 years. With over 2,000 clinics located in communities all across North America, servicing over 161,000 patients, we have a singular focus on dialysis and a determination to help our patients live their lives to the fullest. If you are passionate about your profession and are looking to begin or continue a successful career that will truly make a difference then FMCNA is the place for you.

Description
 

Primary function is to grow the business/patient count through encouraging current and new referral sources to maximize the services provided by the Division and the centralized admissions process.
Regularly visit and maintain frequent communication with current referral sources hospitals, discharge planners, social workers, and physicians by assessing their satisfaction with current processes. The patient service specialist will address any concerns and conduct follow-ups to ensure that issues have been resolved.

Requirements
 

Bachelors degree with concentration in business or Marketing. 5 + years Healthcare sales and marketing experience in lieu of a degree.
Excellent communication skills written and oral - with ability to communicate to all levels of personnel.
Excellent customer service, organizational, and interpersonal skills required.
Excellent problem-solving, troubleshooting skills.
Detail oriented.
Must be a self-starter.
Good computer skills required with sound knowledge of Microsoft Office applications- Word, Excel, PowerPoint, and Lotus Notes.
Completion of and compliant with the Marketing and Business Development Functional Compliance Program.

We offer a generous compensation and benefits package that includes medical and dental, 401K match, profit sharing, short and long-term disability, tuition reimbursement, and 5 weeks paid time off!

Fresenius Medical Care North America is an Equal Opportunity Employer.

 
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( AllHealthcareJobs Job ID:604455 last updated on 11/21/2009)