Collections Manager
HCA Healthcare, Norcross, GA
(Full time)

DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Identify staffing needs and communicate those needs to the Collections Director
• Screen, interview, and hire new employees
• Arrange for the training of new employees
• Receive and review statistical documents from Information Services and provide that information to the appropriate Collector/Patient Account Representative
• Assure productivity of each staff member
• Review each staff member’s productivity on a monthly basis and perform annual evaluations
• Counsel staff with disciplinary and productivity issues
• Work as a liaison between the Collections services staff and other PAS staff
• Resolve issues escalated by patients and/or Collections staff
• Conduct monthly staff meetings
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES
• Organization - proactively prioritizes needs and effectively manages resources
• Communication - communicates clearly and concisely
• Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Tactical execution - oversees the development, deployment and direction of complex programs and processes
• Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
• PC skills - demonstrates proficiency in Microsoft Office applications and others as required
• Financial management - applies tools and processes to successfully manage to budget

EDUCATION
• Associate’s or Bachelor’s Degree preferred
• Equivalent work experience may substitute degree requirement

EXPERIENCE
• Minimum 3 years healthcare collections experience required
• Minimum 2 years supervisory experience required
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Please quote Job Code 7583 when contacting the employer by phone about this position.
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( AllHealthcareJobs Job ID:562715 last updated on 6/27/2009)


        
         

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