Scheduling Coordinator
Mount Sinai Medical Center, Manhattan, NY
(Full time)

Job Description:
 

1. Familiar with all aspects of the operation: appointment scheduling, confirmation, and insurance verification.
2. Responsible for handling of all incoming calls adhering to customer service standards, and optimizing the usage of ACD.
3. Proficient in use of the physician preference scheduling guide; immediately follows all updates. Clearly communicates to the patient all necessary information, including, but not limited to referrals.
4. Responsible for accurate information entry/updates in the systems involved.
5. Communicates any suggestions on the improvements of current operation especially related to arising patient or provider needs.
6. Any other duties or special projects assigned by the Supervisor or designee.

Mount Sinai Medical Center is an equal opportunity/affirmative action employer. We recognize the power and importance of a diverse employee population and strongly encourage applicants with various experiences and backgrounds.
Mount Sinai Medical Center--An EEO/AA-D/V Employer

Job Qualifications:
 

This position supports the DOM FPA Call Center and is consistent to our staffing ratios established in our FPA rightsizing analysis
 
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( AllHealthcareJobs Job ID:602249 last updated on 11/21/2009)


        
         

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