Outpatient Coordinator

Under the direction of the Practice Administrator, the Outpatient Clinic Coordinator is responsible for many of the administrative tasks related to Outpatient Department at Center Communities of Brookline. The Outpatient Clinic Coordinator will be the first point of contact for patients seeking care in the outpatient clinic.Greet patients upon arrival to Outpatient Clinic. Serve as communication and information resource for patients on the phone and in person in the clinic.Maintain excellent 'customer' service with patients, families, clinicians and all co-workers. Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.Use appropriate practice management systems to schedule all appointments, arrive patients, capture and update demographics.Verify insurance and collect co-pays and/or patient balances at time of visit.Use electronic medical records system to maintain patient charts. Scan consultant notes, results, follow up information into chart. Establish and maintain relationships with other departments and individuals who are important to the overall success of the outpatient clinics.
Qualifications: '¢High School Diploma or equivalent required. '¢2-3 years of medical office experience required. '¢Previous geriatric experience preferred. Medical Assisting experience is also a plus. '¢Must be professional, proactive, collaborative, conscientious and results-oriented individual. '¢Superb organizational skills. Must be motivated to learn and flexible to change. '¢Computer literacy required; experience with Windows is required. Practice Management Systems experience is desirable.

Hebrew SeniorLife (HSL) is an equal opportunity employer, and we offer a competitive compensation and comprehensive benefit package, as well as many opportunities for personal and professional growth. If you are motivated by new opportunities and seek a stimulating and rewarding career, we invite you to join our diverse team of talented professionals who are dedicated to helping seniors and their families. Everything we do flows from these tenets and are further inspired by the duty of tikkun olam-to heal the world.
To learn more about Hebrew SeniorLife and our career opportunities, visit our Web site at www.hebrewseniorlife.org.