Director, Supply Chain
Kaiser Permanente
Pasadena, CA
The Director of Supply Chain is responsible for all aspects of material, goods and services, demand planning systems, logistics, warehousing, distribution, inventory management and provision of +99% OTIF (on time in full) service and delivery for a complex multi-site portfolio.
Essential Functions:
- Create and implement an integrated supply chain strategy from demand to point of use which meets AQSCIR customer and site business requirements.
- Manage a direct staff of approximately 200 supply chain professionals. Become an influential member of National Management Leadership Team and Procurement and Supply leadership teams.
- Lead and manage all warehousing and distribution activities, including:
- Central warehousing and distribution services
- Fleet and shuttle services
- Courier services
- Print services
- Local stores operations
- Document storage, retrieval and retention.
- Deliver 99% OTIF service delivery and customer satisfaction.
- Deliver 4-5% savings per annum; this equates to $25-30 million per annum in cost down and cost out efficiency improvements.
- Manage all inventory to achieve 6-10 inventory turns per annum with less than 10% slow moving or obsolescent stock. Network inventory is estimated at $200-300 million per annum.
- Develop annual budget ($13-15 million) and produce monthly operational demand forecasts to feed into procurement.
- Ensure zero stock outs on safety critical items.
Basic Qualifications:
- Bachelor's degree in business administration, finance, operations research, materials management, economics or related field, or equivalent experience.
- Minimum 10 years of experience in a combination of purchasing, materials management, warehouse operations, goods and services contracting, construction contracting, finance or other related areas.
- Minimum 7 years of of management experience
- Successfully managed a large materials management function servicing a heavily matrixed organization
- Successfully led a change management project in a decentralized organization
- Experience building and developing large teams
Expert knowledge of:
- Supply chain management best practices
- Procurement category strategies
- Inventory management and purchasing systems.
Proven ability to:
- build and maintain strategic alliances and other high-level executive relationships
- lead a function that is geographically dispersed
- determine key issues in a project or operational situation, involve the appropriate individuals and develop appropriate plans of action from multi-disciplinary perspectives
- lead professionals and manage others through influence and cooperation
- communicate persuasively and effectively to a wide range of internal and external customers
- consistently make sound business and financial judgments
- utilize and teach methodologies for continuous quality improvement (CQI)
- build effective teams and resolve conflicts
- manage complex projects with cost effective utilization of resources
- Ability to manage and function well within a complex reporting relationship, and satisfy accountabilities to a wide range of internal customers
- Work effectively with senior management
- Ability to influence peers and others with whom position has no direct authority
- Strong communication, presentation, project management and negotiation skills
- Must be able to work in a unionized "Labor/Management Partnership" environment.
Preferred Qualifications:
- Master's degree preferred
- Health care or retail experience preferred
- Experience working in a project-based and unionized environment is preferred
- Professional certification such as a Certified Purchasing Manager (C.P.M.) preferred
